FRONTSTEPS: Resident Portal & Community App Guide

published: February 21st, 2023 by in Uncategorized

The Redmond Ridge ROA FrontSteps Resident Portal and Community App provide homeowners with quick and convenient access to important community tools and information.


What You Can Do in FrontSteps

  • Mobile-friendly access – Log in easily from any device.
  • View your account – Access balances, documents, and account information.
  • Submit forms online – Including Residential Modification Requests and other association forms.
  • Access governing documents – All documents in one convenient location.
  • Stay informed – Receive community news, announcements, and updates.
  • Single login for multiple properties – Manage multiple associations from one account (if applicable).

Getting Started

New Residents

When you move into Redmond Ridge, you will receive a welcome email from FrontSteps with a link to register your account.

  • Be sure to check your junk or spam folder if you don’t see it in your inbox.
  • The email will come directly from FrontSteps and will allow you to create your login credentials.

New Resident Registration:
[Click here to self-register]


Already Registered?

Log in using your FrontSteps credentials.

Resident Portal Login:
[FrontSteps Portal Login]


Need Help Registering?

If you did not receive the invite email or are having trouble registering:


Payments

FrontSteps provides access to your account and may offer payment features; however, payment options, fees, and instructions vary.

For the most current payment methods, fees, and step-by-step instructions, please visit the Payments page:


Condo Residents

If you live in one of the condo or sub-associations, you will continue working directly with your respective management company for:

  • Monthly assessment payments
  • Maintenance requests and work orders
  • Unit-specific questions

You may still register for FrontSteps to receive community announcements and access shared documents.

If you experience difficulty registering, we may need updated contact information.
Please email office@redmondridgeroa.com.


The Lodge Apartment Residents

At this time, tenant information is not stored directly in the HOA system, so Lodge apartment residents do not currently have access to the resident portal.

We are actively working on a solution to improve portal access for tenants in the future and will share updates as they become available.

How to Stay Informed

All community announcements, policies, and general information are available publicly on the ROA website:
www.RedmondRidgeROA.com

In addition, we will continue sending weekly email bulletins through our current email system.

Sign Up for Email Updates

To receive weekly community email updates, please sign up using the link below:
Sign up for weekly email bulletins

Check Back for Updates

We recommend checking this website periodically for updates regarding tenant portal access and community information.

Weekly email bulletins will continue through the current system until portal access becomes available.


Community App

Download the FrontSteps Community App to access your account from your mobile device.

Apple App Store:
https://apps.apple.com/us/app/frontsteps/id1369320857

Google Play Store:
https://play.google.com/store/apps/details?id=com.frontsteps.frontsteps

Setup Instructions

  1. Download the app from your app store.
  2. Register your account first on a desktop or laptop.
  3. Log in to the app using your FrontSteps credentials.